When partnering with WayPath, all software, site upgrades, and infrastructure consulting put your company at the forefront for delivering a reliable, intuitive user experience. By leveraging our depth of expertise, you can focus on its core mission and let WayPath deliver solutions tailored for your business. Primary Goal: Redesign Website for Best-in-Class User Experience Solution […]
Industry: Utilities/Power/Gas Solution Type: Content Management System (CMS) Primary Goal: WayPath’s mission is to maintain site availability and platform versioning, improve production for relevancy, and troubleshoot issues with content management and delivery. Tools Used: Sitecore, Coveo ABOUT OUR CLIENT Our client, a well-known utility company, serves more than 7 million customers across 20 states, 24 hours a day, 7 days a week. In continuous operations for well […]
Industry: Utilities/Power/Gas Our client, a well-known U.S.-based utility company, serves more than 7 million customers across 20 states, 24 hours a day, 7 days a week. In continuous operations for well over a century, this company is respected for its unstinting efforts to provide clean, safe, reliable, and affordable energy solutions that help meet their […]
Solution Type: CRM Primary Goal: Digital Update & Efficiency Enhancement Tools Used: Microsoft Dynamics 365 About Rush Enterprises Lauded as a premium solutions provider in the commercial vehicle industry, Rush Enterprises is the largest commercial vehicle dealer group in North America. Operating with the strategic vision of supporting customers with its end-to-end services, Rush Enterprises leverages cutting-edge technologies […]
Rapid UI development to enrich customer experience (CX) Solution Type: Content Management System (CMS) Primary Goal: Digital Enhancement Tools Used: Pega Our client, a world-class telecommunications company with more than one million customers, operates across multiple states in the US. From cellular connections in the last century to digital communications of the modern era, the company has pioneered […]
Solution Type: Customer Communications Management (CCM) Primary Goal: Digital Transformation and Scalability Tools Used: HP Exstream Environment (Now – OpenText Exstream) Engagement Manager: Matt Waldau About GeoVera GeoVera is the leading Earthquake Insurance Service Provider in California, Oregon, Washington DC, and a key Residential Windstorm Hurricane Insurance Provider in Hawaii. Gaining the rating of “A” for financial strength and […]
At WayPath, it’s about more than Customer Relationship Management (CRM); It’s about customer experience. With its deep knowledge of customer engagement, relationship management and skills in how customers interact with you, WayPath can provide solutions for any organization. Primary Goal: To migrate the limited CRM system to a cloud-based customer experience environment using Microsoft Dynamics […]
