Case Studies

Featured Case Study

Client Testimonial: WayPath’s Expert and Streamlined Migration Services Expedite FocusOne’s Transition to Their New Client Management Platform 

Summary  As part of its strategic plans, Hatteras FocusOne was moving to new internal processing platforms and was looking to transition clients and workflows to the new platform as quickly as possible. The migration needed to occur with minimal interruption to the client base, existing process flow, and workforce. Hiring on resources with specific high […]

Latest Case Studies

Full Site Redesign with Sitecore CMS Enables Utilities Company to Achieve  Reduction in FTE Support Calls

Full Site Redesign with Sitecore CMS Enables Utilities Company to Achieve Reduction in FTE Support Calls

Our client, a well-known U.S.-based utility company, serves more than 7 million customers across 20 states, 24 hours a day, 7 days a week. In continuous operations for well over a century, this company is respected for its unstinting efforts to provide clean, safe, reliable, and affordable energy solutions that help meet their customers’ needs, while minimizing their own environmental footprint.
Laptop Keyboard - Waypath

Upgrading Dynamics 365 and Building Complex Dynamic Entities For Rush Enterprises

Lauded as a premium solutions provider in the commercial vehicle industry, Rush Enterprises is the largest commercial vehicle dealer group in North America. Operating with the strategic vision of supporting customers with its end-to-end services, Rush Enterprises leverages cutting-edge technologies to provide premium solutions in the commercial vehicle industry.
Telecommunications - Waypath

How WayPath Helped Northeast Telecommunications Company Create Agile CX

Our client, a world-class telecommunications company with more than one million customers, operates across multiple states in the US. From cellular connections in the last century to digital communications of the modern era, the company has pioneered customer loyalty, growth, success, and economy.
family enjoying sunset - waypath

Modernization to OpenText Exstream And Development Of A New Business Line For GeoVera Insurance

GeoVera is the leading Earthquake Insurance Service Provider in California, Oregon, Washington DC, and a key Residential Windstorm Hurricane Insurance Provider in Hawaii.
How WayPath Helped the Virginia Department of Transportation Migrate their CRM System to a Cloud-based Environment

How WayPath helped the Virginia Department of Transportation migrate their CRM system to a cloud-based environment

The Virginia Department of Transportation (VDOT) shoulders the responsibility for transportation infrastructure in Virginia, including roads, bridges, tunnels, and buildings. As the state agency tasked with this never-ending 24/7 role, the agency uses over 7,500 employees.
electrial telecommunications line- Waypath Consulting

WayPath Supports Migration from Legacy System For South Carolina Office of Regulatory Staff

The Office of Regulatory Staff (ORS) represents consumers of investor-owned utilities in South Carolina. The Public Service Commission of South Carolina is a state agency that represents utilities’ rates. The ORS participates in matters before the PSC for electric, natural gas, transportation, water, wastewater utilities, and telecommunication.