CASE STUDIES

This case study describes how WayPath helped WestRock upgrade to a modern, comprehensive and user-friendly CMS (Sitecore XM) and re-designed its website to enhance its usability, accessibility and value to customers.

The case study outlines the role of WayPath in helping the popular Northeast telecommunications company by strategizing and digitizing the entire system.

This case study explains how WayPath implemented the world-class CCM tool, OpenText Exstream, for New York Life and upgraded customer correspondence technology and customer experiences.

The case study outlines how WayPath helped the South Carolina Office of Regulatory Staff modernize its CRM to Microsoft Dynamics 365 and the favorable outcomes of the solution.

Major data migrations can be expensive and nerve-wracking. To that end, Virginia Department of Transportation engaged Waypath to develop a detailed roadmap to prove out the best path and timeline for the project. This roadmap had several elements:

This case study discusses the partnership between GeoVera Insurance and WayPath. By modernizing the organization’s CCM tool, the company experienced enhanced customer lifetime value.

The case study discusses the collaboration of WayPath with a popular Northeast Telecommunications company. WayPath aided in the rapid UI development of the client and helped in elevating the customer experience comprehensively.

The case study discusses the partnership between WayPath and the Virginia Department of Transportation, wherein WayPath’s solutions enhanced the state agency’s operational efficiency.

This case study will take you through how WayPath enhanced the CRM (Microsoft Dynamics 365) of Rush Enterprises. Besides, the study covers highlighting aspects like data synchronization and development of the document generation tool.

This case study describes some of the digitalization challenges faced by a century-old U.S. utilities firm. It also explains how WayPath’s Sitecore services enabled the firm to design a modern website that delivered unified customer experiences, plus other tangible business benefits.