CASE STUDIES

Industry: Global Nonprofit Organization  Solution Type: Content Relationship Management (CRM)  Specific Tools: Microsoft Dynamics 365  PROBLEM STATEMENT:  Our client, a nonprofit organization that completes work across the globe, required a program to allow for a smooth hiring and vetting process. Applicants to the organization, clients of the organization, and employees of the organization needed to input data, exchange information, and upload documents. Our client required a consistent process for an 18-month recruiting workflow that allowed […]

Our client, a well-known utility company, serves more than 7 million customers across 20 states, 24 hours a day, 7 days a week. In continuous operations for well over a century, our client is respected for its mission in delivering clean, reliable, and affordable energy to its customers and communities while protecting the environment.  This company invests in the communities in which its own employees live and work, protecting their natural resources. Empowering its people and creating shareholder value, our client is guided by its values of safety, excellence, and ethics.

The Auto Club Group (ACG) is a Michigan-based insurance company and the second largest AAA club in North America. It belongs to the belongs to the national AAA Federation, which is committed to improving the lives of a combined 60 million members across North America through the highest level of customer service. In addition to auto insurance, ACG provides coverage for home and life insurance.

Our client, a well-known U.S.-based utility company, serves more than 7 million customers across 20 states, 24 hours a day, 7 days a week. In continuous operations for well over a century, this company is respected for its unstinting efforts to provide clean, safe, reliable, and affordable energy solutions that help meet their customers’ needs, while minimizing their own environmental footprint.

Lauded as a premium solutions provider in the commercial vehicle industry, Rush Enterprises is the largest commercial vehicle dealer group in North America. Operating with the strategic vision of supporting customers with its end-to-end services, Rush Enterprises leverages cutting-edge technologies to provide premium solutions in the commercial vehicle industry.

Our client, a world-class telecommunications company with more than one million customers, operates across multiple states in the US. From cellular connections in the last century to digital communications of the modern era, the company has pioneered customer loyalty, growth, success, and economy.

GeoVera is the leading Earthquake Insurance Service Provider in California, Oregon, Washington DC, and a key Residential Windstorm Hurricane Insurance Provider in Hawaii.

The Virginia Department of Transportation (VDOT) shoulders the responsibility for transportation infrastructure in Virginia, including roads, bridges, tunnels, and buildings. As the state agency tasked with this never-ending 24/7 role, the agency uses over 7,500 employees.

The Office of Regulatory Staff (ORS) represents consumers of investor-owned utilities in South Carolina. The Public Service Commission of South Carolina is a state agency that represents utilities’ rates. The ORS participates in matters before the PSC for electric, natural gas, transportation, water, wastewater utilities, and telecommunication.

Lauded as the largest mutual fund insurance company in the United States, New York Life provides best-in-class insurance facilities. Since its inception in 1845, it’s helped people for more than 175 years. Ranked #71 in the list of Fortune 500 companies of 2019 based on total revenue, New York Life is also the third-largest life insurance company in the US.