At WayPath, we understand the importance of ROI, but we also recognize that the foundation of your investment lies in what we like to call the ROP — return on platform. What truly counts is how you maximize your investment. Our team of experts is product-agnostic, leaving no stone unturned in finding the right solution for your unique needs. We will guide you through the process, from choosing the right solution to seamless implementation, rescues, and ongoing support. With our industry insights and creativity, we’ll help you establish a strong digital presence, boost efficiency, and drive sustainable growth.
Vision and objective analysis
Cost-benefit analysis
Roadmap definition
Website (re)design
Vendor gap analysis
Customer research
Data-driven design
Digital strategy
User experience (UX) discovery
Website accessibility
Usability testing
Design, install, configure platforms
Content creation
Engagement analytics
Lead generation capabilities
Omni-channel communications
Personalization
Self-service customer support
Website accessibility
Field service capabilities
Insurance forms layout and content management
Website accessibility
Usability testing
Platform outage
Platform performance tuning
Root cause analysis
Hot fix roll-out
Platform upgrades
Operational best practices consulting
Print and mail fulfillment supplier migration
Tier 1-3 issue support and triage
Ad-hoc enhancements
Platform upgrades
Platform management outsourcing
Insurance forms BPO/ITO
Platform training and mentorship
Website accessibility
Usability testing
Integrate CRM with your website and robust analytics packages to improve lead acquisition and value tracking over time
Streamline your sales process by giving your employees the tools they need to improve customer relationships, customer experience, and increase productivity and sales with the automation of tasks and functions across marketing, customer service, field service, sales, and project delivery
Increase sales team efficiency by decreasing sale closing times while also identifying new opportunities through sales pattern identification and team member performance management
Foster internal and external communication with digital intelligence for all of your business processes as you have more meaningful engagement with customer, team members, and prospects
Make information accessible to all employees through the familiar Microsoft platform and eliminate “workflow by inbox” and over-reliance on spreadsheets for data sharing
OUR EXPERTISE IS PLATFORM-AGNOSTIC, AND OUR STRATEGIC PARTNERSHIPS ENABLE US TO HELP YOU GET WHERE YOU NEED TO GO— FASTER
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