When partnering with WayPath, all software, site upgrades, and infrastructure consulting put your company at the forefront for delivering a reliable, intuitive user experience. By leveraging our depth of expertise, you can focus on its core mission and let WayPath deliver solutions tailored for your business. Primary Goal: Redesign Website for Best-in-Class User Experience Solution […]
Solution Type: Customer Relationship Management (CRM) Primary goal: Legacy System to Cloud Platform Migration Tools used: Microsoft Dynamics 365 About South Carolina Office of Regulatory Staff The Office of Regulatory Staff (ORS) represents consumers of investor-owned utilities in South Carolina. The Public Service Commission of South Carolina is a state agency that represents utilities’ rates. The ORS participates […]
Solution Type: Customer Communication Management (CCM) Solutions Used: Strategy, organizational development, and change management Tools Used: HP Exstream environment (Now – OpenText Exstream) About New York Life Lauded as the largest mutual fund insurance company in the United States, New York Life provides best-in-class insurance facilities. Since its inception in 1845, it’s helped people for more than 175 […]
Digital enhancement to create compelling customer experiences Solutions Type: Customer Relationship Management (CRM), Content Management System (CMS) Solutions Used: Customer Experience Consulting, Strategy Tools used: Strategy engagement About the Company Our client, a world-class telecommunications company, has more than one million customers and provides best-in-class services to multiple states across the US. From cellular connections in the last […]
Tangible effects on search click-through rates, user interactions with high-value content, increase in sales leads • Solution type: CMS • Primary goal: Digital Engagement • Tools used: Sitecore, Sketch, Coveo, UserTesting.com, Adobe CS, Zeplin, InVision, Axure ABOUT WESTROCK Fortune 500 corrugated packaging company serving customers in multiple industries and countries all over the world. Boasting a global footprint and […]
