by John Godwin, Chief Strategy Officer Customer experience technology is constantly evolving, with new innovations emerging at a rapid pace. Products and services have ever-decreasing life spans and newer, better projects emerge at a quickening pace. Additionally, customer expectations are solidified by the experiences from leading companies— people expect Amazon or Apple levels of customer […]
What are the key responsibilities of a data architect? The Salesforce Data Architect is responsible for designing, implementing, and managing the data architecture within Salesforce. The Data Architect works closely with stakeholders to determine solutions to promote system efficiency, scalability, and performance. What does this mean for our customers? Utilizing a Data Architect offers numerous […]
