A Guide to Building an Effective CRM Strategy
The phrases “the customer is always right” and “the customer is king” have been around for decades. Yet, today, happy and loyal customers remain the
The phrases “the customer is always right” and “the customer is king” have been around for decades. Yet, today, happy and loyal customers remain the
The term “the customer is always right” was originally coined by retail pioneer Harry Gordon Selfridge in 1909. And while it’s been a go-to policy
Customer satisfaction is one of the most critical performance indicators in business today. It doesn’t matter how big or small your company is or what
Today’s consumers are interested in more than just what you’re selling them. They also care about how you sell it and what happens after you’ve
Digital engagement services can help to bring your digital customer engagement to new levels. Digital engagement services are a critical aspect of digital engagement strategy,
