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Customer
Relationship
Management

Leads. Prospects. Customers. REPEAT.

Respond quickly to shifting customer needs and develop valuable relationships to boost conversions and increase retention.

In the modern, highly complex business landscape, Customer Relationship Management (CRM) is more than just an information management platform. Today, CRM is about building valuable, long-lasting relationships with those who matter most–customers. CRM combines every activity, strategy and technology that empowers organizations to manage, improve and sustain meaningful interactions with both current and prospective customers. With the right solution, your organization can create a powerful, scalable, data-driven CRM strategy that enhances customer loyalty, increases retention and drives greater profits in a sustainable way.

No matter the size of your organization or which industry you function in, WayPath can create a customized CRM package that’s just right for your needs.

Create meaningful experiences and unlock exceptional business value in a noisy world.
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Why Choose CRM with WayPath

WayPath’s comprehensive CRM offerings include solution design, implementation, integration and customization. We also create powerful customer service strategies so you can build differentiated customer experiences across every touch point.

  • Business-to-CRM Strategy
  • Business & Operational Transformation
  • Marketing Automation
  • Customer & Contact Information Management
  • Email Marketing Management
  • Lead Nurturing & Management
  • Prospect, Deal & Task Management
  • User-centric Design
  • Analytics, Reporting & Dashboards
  • Mobile CRM

Powerful enabler of business strategy and customer-centricity

New-age CRM platforms provide a plethora of sophisticated tools that can help organizations in every sector effectively manage customer information, while developing powerful value propositions that address their needs head-on. A reliable CRM implementation partner who can prioritize your specific needs and customer profiles to design a software package that’s right for your business.

Whether you’re a small or medium organization looking to efficiently manage and access customer or prospect data, or a large enterprise wanting to improve customer interactions–WayPath can build a tailored CRM solution for you.

When it’s correctly implemented, CRM can be the glue that binds together all your operating units so you can operate as one ‘integrated’ enterprise in the eyes of your customers. Make sure you do it right. Make sure you do it with WayPath.

Learn everything you wanted to know about CRM Microsoft Dynamics 365 in our in depth guide.

Featured Whitepaper

Dynamics 365 Streamlines Workflow for Large Nonprofit Organization

Industry: Global Nonprofit Organization  Solution Type: Content Relationship Management (CRM)  Specific Tools: Microsoft Dynamics 365  PROBLEM STATEMENT:  Our client, a nonprofit organization that completes work across the globe, required a program to allow for a smooth hiring and vetting process. Applicants to the organization, clients of the organization, and employees of the organization needed to input data, exchange information, and upload documents. Our client required a consistent process for an 18-month recruiting workflow that allowed for the documentation of who spoke with whom and ensured that

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Dynamics 365 Streamlines Workflow for Large Nonprofit Organization

Industry: Global Nonprofit Organization  Solution Type: Content Relationship Management (CRM)  Specific Tools: Microsoft Dynamics 365  PROBLEM STATEMENT:  Our client, a nonprofit organization that completes work across the globe, required a program to allow for a smooth hiring and vetting process. Applicants to the organization, clients of the organization, and employees of the organization needed to input data, exchange information, and upload documents. Our client required a consistent process for an 18-month recruiting workflow that allowed for the documentation of who spoke with whom and ensured that

Read Whitepaper

Discover more about CRM on our Blog

girl standing near server room holding laptop - WayPath Consulting - Microsoft Dynamics 365

Microsoft Dynamics 365 Advantages & Disadvantages

Microsoft Dynamics 365 is a collection of third-party SaaS services and apps that companies can configure, customize, and leverage to enable a high-performance ecosystem. Essentially, it functions as an interconnected CRM, ERP, and productivity suite that integrates your unique processes, data, and business logic.

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