Microsoft Dynamics 365 for Government Organizations
In the realm of U.S. public sector data management, the role of Customer Relationship Management (CRM) is significant. Microsoft Dynamics 365 is an integrated CRM
How to Determine the Best CRM for Government — Advice from Platform-Agnostic CRM Experts
Customer Relationship Management (CRM) platforms are designed to help businesses manage communications with customers. But CRM software isn’t just for the private sector. Identifying the
Salesforce or Dynamics 365? Which CRM is right for your organization?
When it comes to choosing a customer relationship management (CRM) system, two of the most popular options on the market are Salesforce and Microsoft Dynamics
CCM Consulting Services: How to Choose the Right One
In this article, we’ll explore the “art and science” of successful CCM and what to look for when selecting a partner to support you in your efforts.
Selecting CRM Consulting Services: The Definitive Guide
The CRM market is on the rise. Find the right CRM consulting services that can help you determine which CRM solution is best for your organisation.
How to Improve Customer Satisfaction
Looking for tips on how to improve customer satisfaction? Make sure your clients are happy enough. Check out 10 tips on how to improve customer satisfaction.
What Is Customer Experience & Why It’s So Important
A positive customer experience is vital to the success of your business. In today’s highly competitive digital landscape, we must keep the end-user front and center. After all, a happy customer can help you boost and build the bottom line, and it takes far fewer resources to maintain existing customers than it does to acquire new ones.
How To Choose The Right IT Partner?
IT partners work closely with companies to ensure they have the best advice and tech support for both internal and customer-facing systems; creating new efficiencies, improving customer experience, and ensuring all systems are secure and available from every standpoint are just a few of the things an IT partner can do.
The CRM Trends You Need to Know About in 2021
Customer relationship management (CRM) is a strategy designed to improve the customer experience (CX) for today’s modern business. When we talk about CRM as a tool, we’re referencing a software platform that combines a collection of software-based workflows that help companies forge more profound, meaningful relationships with their customers.
How Digital Transformation Helps You Adapt In The Post-Pandemic World
Digital transformation is the process of integrating technology into all aspects of business operations. When fully implemented, it requires companies to abandon manual methodologies and adapt workflows around digital tools.
