This detailed article explores some of the key aspects of CRM software, with focus on Microsoft Dynamics 365 CRM.
Get off that Legacy Composition System before it’s too late Back in the day, late last century, if you wanted to send out something to a customer, you needed your IT “guy” (used generically; your guy could’ve been a gal) to help you out. They gathered data from some system, usually some financial system or […]
Communicating with your customers on a regular basis is critical to your company’s success. So, it is no wonder so many people in your organization are involved. How many people you ask? Of course, it depends on the size of your firm and the significance of the communication. It also is dependent on the channels […]
Where do I even begin? This is a question we often hear during the initial discussions around document redesign, refresh, and conversion projects. Most of our customers jump immediately to integrations and software, but these are finite aspects of a much broader picture. While solutions for data and data transformation, software and development, and integrations […]