Six Ways to Use CRM that Go Beyond Sales
CRM is no longer a sales-only domain. A number of other organizational departments can leverage the “data power” of CRM to improve their own outcomes. This article explores six such ways.
CRM is no longer a sales-only domain. A number of other organizational departments can leverage the “data power” of CRM to improve their own outcomes. This article explores six such ways.
This brief article discusses why document composition governance is important, and how organizations can put a governance framework in place.
Customer Communications Management (CCM) is critical for today’s enterprises. This detailed article explores some of the key aspects of omni-channel CCM software.
A Comprehensive Guide to Everything You Ever Wanted to Know About Sitecore CMS Forrester, a well-known market research company, acknowledged Sitecore as a “Strong Performer”
The world’s largest annual Sitecore event – the Sitecore Symposium 2020 – is a great place to learn about Sitecore advancements, new products and product
In July 2020, CHILI Publish, a Belgium-based software company, announced an alliance with Sitecore, a leading enterprise-grade CMS provider. The two firms have joined forces
This detailed article explores the features of CMS platforms and how organizations can leverage them to seamlessly manage their omni-channel content creation and delivery processes. A brief intro to Sitecore XM CMS is included.
Sitecore recently released Sitecore Content HubTM v3.4. This powerful Digital Asset Management (DAM) solution helps brands manage every aspect of their marketing content across all
Thanks to the COVID-19 pandemic – an ‘equal opportunity’ disaster – we’re now living in a ‘new normal’. In this world, we’re all learning to
According to Salesforce, today’s consumers expect brands to anticipate their needs and make relevant suggestions before they make contact. Amazon’s experience seems to play out
