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Monica Piccinno

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What is Sitecore: Common Sitecore Problems & Features

Here are the top three Sitecore key features that set it apart from other CMS systems in its class: 1. Digital Experience Platform. Sitecore combines customer data, marketing automation, powerful analytics, AI, and machine learning to take customer engagement to the next level. 2. Digital Asset Management. All your content lives in one place and can be accessed by any department and pushed out to any platform as needed, providing a centralized space for planning, scheduling, and content production. 3. Customer Data Platform. Sitecore’s unified data capabilities enable incredible digital experiences that encourage customer engagement and build loyalty.

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Top 7 OpenText Features You Need to Know

OpenText Exstream is a powerful omnichannel customer communications platform designed for omnichannel customer communication management (CCM). This flexible, scalable platform is a top-rated solution that helps organizations engage with their audience in more meaningful ways through highly personalized communications and content across all channels.

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What You Need From Your Customer Relationship Management Software in 2021

What You Need From Your Customer Relationship Management Software in 2021

Today, the business landscape is more crowded, complex, and competitive than it’s ever been, and there is so much more at stake. Without software tools to help you manage your business relationships and everything that entails, growth is impossible. CRM (Customer Relationship Management) solution software is essential, as it gives you the tools you need to grow, connecting your company, its customers, your suppliers, and partners into one easy-to-manage platform that delivers tremendous value through every business process.

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The CRM Trends You Need to Know About in 2021

The CRM Trends You Need to Know About in 2021

Customer relationship management (CRM) is a strategy designed to improve the customer experience (CX) for today’s modern business. When we talk about CRM as a tool, we’re referencing a software platform that combines a collection of software-based workflows that help companies forge more profound, meaningful relationships with their customers.

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