Customer Communications Management (CCM) is critical for today’s enterprises. This detailed article explores some of the key aspects of omni-channel CCM software.
A Comprehensive Guide to Everything You Ever Wanted to Know About Sitecore CMS Forrester, a well-known market research company, acknowledged Sitecore as a “Strong Performer” in its The Forrester Wave™: Content Marketing Platforms for B2C Marketers, Q2 2019) report. In the 2019 ‘Gartner Magic Quadrant’, a well-researched market report published by the global IT consulting […]
The world’s largest annual Sitecore event – the Sitecore Symposium 2020 – is a great place to learn about Sitecore advancements, new products and product updates. About 3000 Sitecore developers, strategists, marketers and customers attended the Sitecore Symposium 2019 in Orlando, Florida. The event looked at ‘building human connections in a digital world’ and encouraged […]
Scale Your Content And Optimize Your Content Creation Process With Sitecore Content Hub and CHILI Publisher
In July 2020, CHILI Publish, a Belgium-based software company, announced an alliance with Sitecore, a leading enterprise-grade CMS provider. The two firms have joined forces to enable content scaling by optimizing the content creation process. CHILI publisher is a powerful online editing solution that turns any original design into a smart template. The software runs […]
This detailed article explores the features of CMS platforms and how organizations can leverage them to seamlessly manage their omni-channel content creation and delivery processes. A brief intro to Sitecore XM CMS is included.
Sitecore recently released Sitecore Content HubTM v3.4. This powerful Digital Asset Management (DAM) solution helps brands manage every aspect of their marketing content across all channels seamlessly and easily. With the release of v3.4, Sitecore enhances Content Hub’s existing DAM capabilities with leading-edge innovations in Content Artificial Intelligence (AI) and video. With the former, brands […]
Thanks to the COVID-19 pandemic – an ‘equal opportunity’ disaster – we’re now living in a ‘new normal’. In this world, we’re all learning to adapt to new working processes and demands. What does Sitecore CMP Paige O’Neill have to say about this new normal? In a recent interview, O’Neill expressed gratitude that her company […]
According to Salesforce, today’s consumers expect brands to anticipate their needs and make relevant suggestions before they make contact. Amazon’s experience seems to play out this finding, with some 35% of its purchases resulting from algorithm-driven product recommendations. The Credit Union of Texas, a financial services firm with $1.4 billion in assets, also aimed to […]
How To Deliver Richer ‘Omnichannel’ Experiences For Your Customers With Sitecore Experience Platform 10
Sitecore has been around since the early 2000s and has done a great job of staying in sync with the changing behaviors, tastes and needs of today’s digitally-savvy customer. To this end, Sitecore’s focus on enterprise digital transformation and rich customer experiences has remained unwavering, which has benefited hundreds of brands and millions of consumers […]
Sitecore is no stranger to industry recognition. Both, enterprise organizations that rely on its platforms to boost their online presence with content, and well-respected non-partisan research organizations have deemed it a valuable solutions provider in today’s hyper-digital business milieu. Forrester and Gartner are two organizations that fall into the latter category. In 2019, Sitecore had […]